Our Customer Service Philosophy

Our Philosophy

We pride ourselves on our outstanding customer service. If you're familiar with our story, then you know that we are a t-shirt company for the people, by the people. We believe in offering a high quality product at low prices, and operating with full transparency. We want you to know what we're doing. If you call us at any time, we'll have information about your order ready for you. If we spot a misaligned letter or other potential printing errors that require adjustments to your design, we'll send you a design proof before printing. And if you have a question about how your design will look when printed, we'll give you honest, constructive feedback. We've been in the business for a while; we know t-shirts.

Contact Us

At ooshirts we have top-notch customer service representatives ready to answer your questions and help you through any issue that might arise. Before you give us a call, have a look at our help center. This page has been loaded with help and information regarding the most common questions and issues that might arise. From design suggestions to instructions for using particular features on our site, the help center should be your first stop for answering any questions. If you'd prefer to speak with one of our customer service representatives, we have multiple ways that you can contact us. You can send us an email, call us Monday through Friday 8 a.m. to 5:30 p.m. Pacific Standard Time, or even have a live chat with us live online on our site.